The location was fabulous, with animals roaming around adding to the charm. We were particularly happy with the lodge manager, who facilitated an open feedback session where our request for the cleaning staff to relax their efforts while we are using the space was listened to and appreciated. She engaged with us in a way that made us feel she genuinely wanted to understand our concerns, all of which, with a little training, can be addressed for our future stays, which we are definitely planning on. For our trip to Kruger, it was very easy to get picked up, and in less than 30 minutes, we arrived at the Crocodile Bridge Gate, which is conveniently close to the lodge. While we had organized our own guide, the lodge manager, Sandra, who is extremely helpful and responsive, can also assist with this and any other queries.